Quality
Programs: ISO 9001:2000 Certified
Dynetics is third-party certified to the ISO 9001:2000
standard. ISO 9001 reflects a quality management system that strives
to implement a continual improvement philosophy. Our current compliance
certification reflects Dynetics’ demonstrated
excellence in five quality system areas corresponding to the
implemental clauses of the ISO 9001:2000 standard. These clauses
include management systems and processes, management responsibility,
product realization, resource management, and measurement-analysis-improvement.
These processes, emphasizing management involvement, customer
satisfaction, and process analysis, enable Dynetics to provide
better service to government and automotive clients worldwide.
We achieve continual improvement by tracking
and analyzing of quality objectives. We address the needs of
our external and internal customers through customer surveys.
We ensure the efficient use of personnel and material resources
by deployment of online project plans and our online commercial
production inventory, tracking, and control system.
The scope of our certification is defined as
hardware, software, and hardware / software deliverables pertaining
to the “design,
manufacture, research, and development of commercial electronic
diagnostic equipment and design, research and development of
government weapons systems.” Dynetics has been ISO 900 - certified
for key departments serving both government and automotive industry
customers since December 1998.
ISO is an internationally recognized, formal
quality standard which is administered by the International Organization
for Standardization. This worldwide federation of national standards
bodies represents over 95 member nations as well as ISO liaison
governmental and non-governmental international agencies. These
groups establish and periodically review requirements which will
ensure enhancement of customer satisfaction and provide guidance
for performance improvement. ISO 9001 is the certification category
designated for companies involved in design and development,
manufacturing, and servicing related activities. |